You might also like
in Monument, CO
- $19
est. per hour - $19
est. per hour - $19
est. per hour Buffalo Wild Wings • 2h agoUrgently hiring 10.4 mi Use left and right arrow keys to navigate - $19
est. per hour Buffalo Wild Wings • 2h agoUrgently hiring 15.5 mi Use left and right arrow keys to navigate 
$32est. per hour The Auto Club Group • 2h agoUrgently hiring 17.2 mi Use left and right arrow keys to navigate
eCommerce Marketplace Manager
| Hours | Full-time, Part-time |
|---|---|
| Location | Monument, CO Monument, Colorado |
About this job
Job Description
Cruiser Accessories – Passionately pursuing perfection to bring the ultimate value to the customer.
Job Description/Overview:
The eCommerce Marketplace Manager will work with Logistics, Procurement, Customer Service and Warehouse departments to list and sale items via online sales outlets with the main focus on Amazon. This position will gather information about inventory items for sale, photograph or coordinate photography, and develop eCommerce listings with written descriptions for our vast license plate frame assortment and upload these items to predetermined marketplace. This position will help to develop strategies for successful listing and boosting sales of online inventory through the use sponsored advertising, sales and ranking analysis and profitability analysis as well as assist with product research, new product development.
Job Duties:
· Daily management of eCommerce marketplace operations and relations.
· Use of data analytics and tools to identify and recommend future product expansion with highest probability of success.
· Create, manage, and optimize listings for maximum visibility and effectiveness.
· Detailed maintenance and improvement of listings (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking.
· Keyword research, analysis for the use of creating profit sponsored ad / advertising campaigns
· Creating routine shipments and warehouse fulfillment coordination.
· Monitor competition across e-commerce platforms.
· Create periodic reports for executive team.
· General office work and routine tasks involving customer service.
· Develop and execute specific strategies for boosting sales performance in eCommerce
· Drive continued innovation and best practice implementation
· Optimize online content through research, edits, proofs and tests online, to communicate with target consumers and maximize sales
· Pricing – Internet research
· Resolve customer issues in a timely manner to maintain high customer rating and satisfaction as a seller on all third party marketplace platforms
· Forecasted weekly/monthly/quarterly sales
· Other duties assigned
Skills/Abilities:
· Consumer products/equipment/parts experience a plus.
· Proficient in Windows and Microsoft applications
· Ability to work independently and coordinate multiple projects simultaneously
· Excellent organizational skills with the ability to prioritize
· Excellent decision-making & critical thinking skills
· Ability and desire to provide excellent customer service
· High level of initiative and self-motivation with a drive to win!
· Perseverance and commitment to getting the job done
· Strong work ethic with an un-wavering attention to detail.
· Tech savvy.
· Photography skills are a plus.
· 2 years eCommerce experience required
Company Description
In 1996, the Spencer’s purchased the warehouse property on Beacon Lite Road and placed roots in Monument, Colorado. Along with son Todd, the Spencer’s have been leading the Automotive Aftermarket in license plate frames to this day.
With Cruiser Accessories primary focus on license plate frames and the help of an experienced innovated team, Cruiser is able to constantly push the creative limits and bring fresh, new and complex designs into the marketplace. In addition to license plate frames, Cruiser also offers motorcycle frames, license plate brackets and hardware, shields, and 3D-Cals.
At Cruiser Accessories customer service is our #1 priority. We realize the customer drives our business and we challenge all of our team members to provide excellent customer service, regardless of their role within the company.
At Cruiser Accessories we developed a TEAM EASY philosophy. That philosophy is that we want to make it easy for our customer. The word EASY represents Excellence, Accessibility, Solutions, and Yes. We strive for “Excellence” by paying attention to detail, being efficient in our processes, and knowledgeable about our products, our customers’ needs, and our competitors’ abilities. We want to be “Accessible” for our customers. We listen to our customers in order to satisfy their needs, and we maintain open communications with them. We are real people and want to communicate directly with our customers and limit voice and email contact. We strive for face to face contact with our customers as much as possible. We are “Solutions” oriented. We are flexible in meeting the needs of our customer, we maintain a high level of integrity in our dealings with customers, we value their input, and we identify positive solutions to satisfy the needs of our customers. We want to be able to say “Yes” to our customers in order to develop long term relationships, provide top quality customer service, promote teamwork, and a “Can DO” attitude for our customers. We truly value our customers because they are very important to us.
Within our company we “Empower” our employees. Each employee will work to identify the right solution for our customers, and for our company. We strive to be ethical in all of our customer interactions, we are willing to be accountable for our actions and our goal is to be consistent with our basic beliefs in providing excellent customer service.