Assistant General Manager

POSITION SUMMARY

The Assistant General Manager is responsible for managing the day-to-day operations of our restaurant. Key responsibilities include maximizing profits and employee retention, minimizing costs, ensuring product and service quality is up to company standards, and providing a comfortable, safe, and clean environment for our guests and staff. The Assistant General Manager reports to the General Manager. This is a full-time, salaried position.

ESSENTIAL FUNCTIONS

· Ensuring sales goals are met

· Forecasting sales

· Reporting on key business metrics

· Creating and adhering to budgets

· Managing product, labor, and utility costs

· Hiring, scheduling, and developing staff

· Fostering great culture among employees

· Ensuring food, beverage, and service meets company standards of excellence

· Invoicing and payroll

· Inventory and purchasing

· Ensuring food, beverage, and workplace meet industry safety requirements

· Ensuring operations and staff are compliant with company policies and federal/state/local laws

· Resolving customer complaints

· Reporting accidents and liabilities

REQUIREMENTS

· A deep passion for craft beers and intimate knowledge of Northern California breweries

· Willingness to work 60+ hours per week

· Ability to take initiative and work effectively with minimal supervision

· Strong sense of pride in one’s work

· Initiative and problem solving mentality

· Strong leadership skills

· Coachable personality (takes corrective feedback well)

· Pleasant, polite, and professional demeanor

· Positive and energetic personality

· Leads by example

· Calm under pressure

· Ability to deliver effective feedback to employees

· Ability to lead a diverse staff

· Strong decision-making and communication skills (both written and verbal)

· Simultaneously manage up to 10 employees

· Ability to lead large staff meetings

· Eagerness to learn new skills to aid job performance

QUALIFICATIONS

Required

· 2+ years experience in food/beverage/hospitality/brewing industry

· At least 21 years of age

· Expert knowledge of craft beer

· Intimate knowledge of MS Word, Excel, and PowerPoint

· Valid driver’s license

· Must be eligible to work in the Unites States

· Must agree to background and credit check

· ServSafe Food Handler’s Certification

· Level 1 Cicerone: Certified Beer Server (must obtain within 30-days of hire)

· ServSafe Manager Certification (must obtain within 30-days of hire)

Preferred

· College degree

· Level 2 Cicerone: Certified Cicerone

· Familiarity with Micros POS system

· Familiarity with QuickBooks software

· Previous kitchen experience

· Bilingual Spanish

ACCOUNTABLES

· Completes tasks in a timely manner in accordance with company policies and procedures

· General Manager informed of all issues or matters of significance

· Ensures sales goals are met

· Keeps costs within budgeted levels

· Passes routine quality assurance tests

· Ensures company policies and procedures are upheld

· Maintains highest health and food safety designations

· Minimizes turnover of staff

· Maintains a favorable working relationship with staff

· At all times, presents a favorable image of company

· Performs other duties and responsibilities as requested

WORKING CONDITIONS

· Typical work week is 60 hours. However, hours may vary if manager must fill in for his/her employees or if emergencies arise.

· Frequent and prolonged standing, sitting, bending, and lifting to 60 lbs.

· Exposure to hot, cold, and hazardous equipment

· Ability to perform all job functions at all levels as needed