E-Commerce Store Manager & Business Analyst - Full-time / Part-time

Pipette.com is a San Diego Life Science E-commerce and Pipette Calibration service provider that works with Fortune 500, thriving startups, and growing companies developing new technologies in the Sciences industry. Pipette.com has been consistently growing 15-20% every year for the past 5 years and is looking to launch a new website to provide an amazing customer centric shopping experience, streamline and expand our KPI’s and analytical tools to gain greater insights into our business and accelerate the trajectory of our growth.

The person is this position will work with all departments to develop and execute effective eCommerce and system integration strategy. They will manage eCommerce website front end and back end requirements, systems and integrations. They will understand and outline the requirements necessary for new website, integration tools necessary to have immediate insight into KPI’s, customer shopping experience, key product performance and each departments performance as it relates to ecommerce revenue. This role will require working closely with the VP of Business Development, President of the Company, Director of Sales, Product Management, Marketing and Finance.

The ideal candidate is passionate about ecommerce, customers shopping experience, technology, data analytics, project management and executing projects ahead of schedule and on or below budget. They understand how different departments operate and the key KPI’s that are important for each department to function. They are passionate about being the “voice of the client” whether it’s a direct online client or an internal colleague who require functionality to streamline their shopping or work process. They are well versed and are very experienced with agile development environment, have experience in managing global vendors and have a strong attention to detail in order to manage projects simultaneously.

We are looking for someone with 4 to 8+ years of ecommerce, project management and business analyst experience preferably in the e-commerce and life science industry with a strong entrepreneurial and analytical approach.

Important Functions of the Job:

• Develop ecommerce front end and back end road map
• Manage project backlog
• Help outline company technology work flow and remove barriers to timely and cost-effective project completion
• Set strategies and A/B Test them to identify and role out solutions that enhance customer shopping experience
• Take ownership of data strategy, workflow and analytics roadmap
• Work with each department on back end KPI dashboards
• Implement and maintain the Software Development Lifecycle
• Develop, document and share project schedules, milestones, budgets with key team members
• Communicate project statuses to stakeholders
• Create user stories based on customer requirements
• Develop software design specifications for requested features
• Communicate with the development team on implementation aspects
• Track burndown and churn, ensure the iteration is on time
• Ensure we adhere to Google Analytics, SEO and SEM best practices
• Train internal team on new web features
• Attend Local and National Trade Shows on as needed basis

Qualifications:

• 4 to 8+ years of ecommerce, project management and business analyst experience
• Recent experience in new ecommerce site development, launch, system integration and management
• Experience working in Agile Methodology in software development
• Experience operating in a fast pace rapid growth company with a demonstrated ability to be flexible, agile to respond to evolving client and internal needs
• Strong familiarity of Google Analytics and HubSpot
• Candid and transparent communicator with integrity
• Ecommerce product management and product launch experience is a plus
• Proactive, can -do approach to problem-solving
• Experience with SQL preferred
• An eye for design and data visualization a plus
• Strong project and budget management skills
• Four Year College Degree Required

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  Qualities we are looking for:

• Entrepreneurial
• Leadership
• Candid and professional communicator
• Avid Listener
• Trainer
• Good public speaker
• Driven
• Highly competitive
• Good business sense
• Analytical
• Organized
• Looking for a career
• Good writer

• This is a Full Time Position with long term growth opportunity

   

  What we offer:

   

• Competitive Pay
• Fully covered Healthcare plans for fulltime employees
• Fun, hardworking atmosphere
• High growth environment, with opportunities for career advancement