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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Portland, OR
Portland, Oregon

About this job

Job Description

SUMMARY:

Provide leadership, communication and support to all store staff. Creates mutually beneficial relationships through positive assertive communication, mutual respect and open dialogue. Administration of store personnel in compliance with a collective bargaining agreement and all state and federal laws.

Responsible for the timely and cost-effective performance of the Hillsdale store location, reporting results and providing operations oversight and support services for the entire store. Establishes and maintains systems and procedures for the ordering, receiving, storing, stocking and removal of products, as well as systems for providing excellent customer service. Manages the safety and security of staff and ensures compliance with federal, state and local regulations. Works collaboratively as a member of the senior management team to meet and achieve established goals.

ESSENTIAL FUNCTIONS: (other duties may be assigned)

• Oversee operational activities of departments, including ordering, stocking, merchandising, pricing, safety and waste diversion.

• Oversee customer service activities of departments, including accurate transactions, customer service standards, member/shopper feedback and overall aesthetic of an engaging and comfortable shopping experience.

• Works directly with HR to ensure timely and effective hiring of staff

• Oversee development and implementation of budgets, labor plans, and cost controls.

• Oversee purchasing and receiving activities and coordinate periodic inventory.

• Develop and implement systems for efficient use of back stock areas, ensuring safe conditions for staff, vendors, and product.

• Work with marketing and merchandising to ensure best placement and promotion of products and programs.

• Develop and implement food safety plans, including sanitation, training, product handling, tracking and communications for departments.

• Provide training and professional development to department heads and assistant manager, and support those activities within departments.

• Ensure safety procedures and inspections are in place for staff, vendors, and others in compliance with all federal, state, and local regulations.

• Work with senior management to ensure re-certifications and compliance with county health codes, OSHA, and other outside agencies for entire store.

• Oversee consistent scheduling and discipline of bargaining unit employees in adherence to the collective bargaining agreement.

• Provide leadership in emergency/accident situations.

• Approach all decision making with environmental and social impact in mind, actively seek ways to improve sustainability efforts in day-to-day duties, and assist in implementing applicable sustainability initiatives.

• All other tasks and duties as assigned by the General Manager

 

COMPETENCIES:

· Bachelor’s degree (B.A.) or equivalent from four-year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience.

· Proven success working collaboratively and effectively delegating responsibility in a team environment.

· Experience in planning, developing, and implementing systems, procedures and policies

· Experience in natural foods industry

· Ability to operate all equipment necessary to perform the job

· Excellent computer skills – proficient experience with Microsoft Office and Outlook

· Must be able to work independently and collaboratively in a highly professional manner

· Ability to think strategically as well as tactically, planning for the long-term needs while keeping near-term projects on track

· Experience implementing and managing budgets

· Proven ability to foster a diverse and inclusive workplace

· Ability to work closely and cooperatively with others

· Previous experience with retail operations and the retail grocery industry

· Demonstrated ability to multi-task, including organizational, prioritization, and time management skills

· Effective communication skills

 

WORK ENVIRONMENT:

Fast paced retail floor and kitchens. Work near moving mechanical parts (i.e. coffee/juice machines, ovens, slicers, mixers, etc.) and in cold/hot climate conditions (i.e. cooler or near stove). Ability to work in moderate and loud noise environments including, but not limited to: computers, paging, telephones, human voices, and machinery.

PYSICAL DEMANDS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

 

· While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk and use hands to finger, handle, or feel objects, tools or controls.

 

· The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, depth perception, and the ability to adjust focus.

 

· The noise level in the work environment is usually moderate.

 

 

IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

 

Company Description

Food Front Cooperative Grocery began in 1972 and has been providing quality food to the Portland community ever since. Our two locations in Portland, Oregon are open to everyone and are the main source of sustenance for over 14,000 members. We procure products locally as often as we can to keep our local economy strong and small farmers and food producers thriving.