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General Manager - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Draper, UT Draper, Utah |
About this job
Job Description
We are seeking a General Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.
Responsibilities:
- Supervise team of actors/gamemasters workers
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Track monthly results and trends for business forecasting
- Resolve escalated customer complaints
- Oversee room maintenance and quality
- Close corporate and retail inbound sale calls
- Responding to email inquiries regarding room bookings and employment inquiries
Qualifications:
- Previous experience in retail, customer service, or other related fields
- Experience in immersive entertainment (haunted houses, escape rooms, live quests etc. a plus)
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
Company Description
www.alcatrazescapegames.com