Front Desk Concierge Professional - High End San Ramon Commercial Property

Allied Universal is seeking a seasoned, highly professional Front Desk - Concierge "super" greeter to work at one of America's premier corporate locations, with over 10 million square feet of office, retail and hotel space located in San Ramon, CA.

The ideal candidate will come from a strong Hospitality, Customer Service, or Concierge background at a busy property, dealing with a high volume of foot traffic.

Must have experience with the following:

• Worked in a professional environment where the expectation was service perfection.
• Extremely approachable, creating a warm and welcoming environment for visitors and guests.
• Pro-actively greet visitors and guests, assisting them with understanding a large Directory and assisting them to get to their appointment or event.
• Anticipate the needs of an arriving guest, visitor, or vendor.
• Experience with high-volume email notifications to Engineering and Property Management.
• Experience with inbound calling.
• Will have worked with, and/or be willing to learn, Fire Alarm-Life Safety systems.

Monday - Friday schedule, 7 am - 3 pm.

Pay dependent on experience.

Free parking. On public transport.

Gym and cafeteria facilities on site.

Apply online.

Email Tara.Etterlein@aus.com

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program.? We promote from within our company!

Job Description

Qualifications/Requirements:

Qualified applicants for the position will meet the minimum requirements, as described below:

• High school diploma or equivalent required
• At least 21 years of age with a clean DMV record
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
• Must be able to read and understand all operating procedures and instructions
• Must be able to obtain a valid Guard License as required in the state for which you are applying
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
• As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
• Must display exceptional customer service and communication skills
• Remain flexible to ever changing environments; adapt well to different situations
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to maintain satisfactory attendance and punctuality standard;
• Neat and professional appearance
• Ability to provide quality customer service
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

*SAJ

*CB-NW

Closing

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.

EOE/Minorities/Females/Vet/Disability

Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

IND123