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in Webster, NY

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About this job

Customer

Service

Associate

- Front

End

Updated 02.

24.15

Position Description

Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty

plans and/or extended protection/replacement plans, processing sales and returns using a cash register, and addressing custom

er complaints.

Job Requirements

Requires morning, afternoon, and evening availability any day

of the week.

Physical ability to move large, bulky and/or heavy merchandise. Physical

ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimum Qualifications

6 months experience

using a computer, including inputting, accessing, modifying, or outputting information.

6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and out

put information.

Preferred Qualifications

Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances), or related fie

ld.

6 months experience identifying and selling products based on customer needs, including credit cards, installations, add

-on sal

es, and explaining

warranties, product features, and benefits.

6 months retail experience.

6 months experience as a cashier.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.