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in Pasadena, CA

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About this job

Paul Martin's American Grill is a neighborhood restaurant where genuine hospitality and dedication can lead to a lifetime career. We are a growing restaurant concept and are looking for enthusiastic team members to join our team. As a host, you will be an ambassador of our brand and ensure each guest has an extraordinary dining experience. If you have a great attitude, a love for great food, and a genuine commitment to providing gold-star customer service, then this job is for you.

Responsibilities

  • Greet and quickly seat customers with exceptional customer service
  • Be knowledgeable and enthusiastic about the restaurant's menu and specials
  • Answer phones, take reservations, and support other areas of the restaurant as requested

Qualifications

  • Have a passion and strong commitment to hospitality
  • Minimum one year working in a high volume, fast-paced restaurant or customer service position
  • Possess a positive, energetic, "can-do" attitude and spirit
  • Have excellent phone etiquette and customer service skills
  • Be able to effectively communicate with team members and guests
  • Ability to work a flexible schedule
  • OpenTable experience is a plus

Benefits

Our hourly team member benefits include but are not limited to:

  • Discounted meals (for you and your family!)
  • Direct deposit
  • Career advancement
  • Positive and rewarding work environment
  • The restaurant is CLOSED on Thanksgiving, Christmas, 4th of July, and Super Bowl Sunday!

About Us:

On a mission to make the food America loves set to a higher standard, Paul Martin's American Grill warmly invites you to enjoy America's New Food Story. With our commitment to Never Settle sourcing, experience a hand-crafted meal in which real flavors and quality sourcing speak for themselves. All served in an environment of convivial and remarkable hospitality, our restaurant is ideal to impress or decompress, and welcomes guests every day of the week for lunch, dinner, and Happy Hour. Alongside our classic American fare, we serve craft beers, house-infused cocktails, and an extensive wine list by the glass.

We train our talented front-of-house team members to serve as brand ambassadors and ensure each guest has an extraordinary dining experience. Through traditional cooking methods and the highest culinary standards, our back-of-house team members will guarantee the best quality and taste in every bite. We are dedicated to hiring outstanding individuals and believe in empowering you to grow within our company!