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About this job

Renaissance Fort Lauderdale Cruise Port Hotel

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you. Job Summary     Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

It’s up to you to ensure well presented dishes get to the correct table at just the right time and at the perfect temperature; making your role KEY to our guests’ experience! Happiest in motion, you thrive in a fast-paced team environment. Juggling tasks is first nature. You have a great sense of timing, sharp eye for detail, and a passion for getting it right. You understand that, as the last person to see a dish before serving, your contribution can win the day, leading to happy, returning guests and revenue boosting buzz in social media and dining reviews. If you’re up for a challenge, a Restaurant Runner position with Interstate may be a great opportunity.

As Restaurant Runner, you will

  • Facilitate prompt, correct food assembly from kitchen line to table, ensuring optimal guest experience. Translate orders and quickly allocate to kitchen and service staff, for well-timed prep and delivery.
  • Ensure prompt delivery to guests, making sure well presented dishes arrive at the designated time and ideal temperature. Check completed orders for accuracy and presentation, adding finishing touches.
  • Deliver focused guest care. Ensure clear, accurate communications between service staff and cooks, respond graciously and promptly to guest needs and comments, pitch in to help kitchen and service teammates, when needs arise. 
  • Ensure proper condiment and garnishment set-up and storage for optimal guest experience and food safety.

Fundamentals

Prior restaurant experience is helpful. The ability to communicate effectively in written and verbal English is required to be able to read orders and communicate with the kitchen, servers and guests. This position requires full mobility and continuous standing, regularly lifting and carrying up to 30 pounds at a fast pace.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.