Business Analyst

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

A successful Business Analyst will have the following:

• Bachelors degree (B.A.) and four years of related experience; or six to eight years of related experience and training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business processes, professional standards, technical procedures, or governmental regulations, as well as analyzing “as is” processes and construct replicable flow charts.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to research and interpret best practice processes and determine applicability and effectiveness, and the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to work with mathematical concepts such as probability and statistical inference, and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems, ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases, and ability to deal with a variety of abstract and concrete variables.

The Business Analyst conducts business process analysis, needs assessments, and cost/benefit analysis in an effort to guide information technology solutions into alignment with business initiatives. It is the responsibility of this role to analyze current and newly developed operation policies, procedures, and systems across multiple departments or locations; review current performance and procedures for improvement opportunities through standardization; use quantitative methods to recommend changes that have significant financial impact.

Primary responsibilities fall into the following categories: 

• Maintain business client relationships with client organizations. Supports the business client as a train the trainer resource and provides one-on-one training in application use and process flow.
• Provides application and process subject matter expertise for business clients and technical resources on large and complex projects. Performs analysis to identify/verify production application issues and to determine solutions for production application issues and manages project plans for large and complex projects.
• Assists with identifying and documenting Functional Requirements, conducting requirements gathering sessions and creating the Functional Requirements Document (FRD).
• Assists with drafts and reviews of user documentation for applications and processes, which include Project Requests and Briefs for the Project Evaluation Board. Assists the business client with the drafting of Project Requests, creates Project Briefs (PSD), and presents and supports these briefs during the Project Evaluation Board sessions for large and complex problems. Assists with the creation of ROI analysis for projects. Creates ROI analysis for large on complex projects. Assists with creating and distributing Weekly Project Statuses, organizing and conducting Weekly Project Meetings and tracking schedules, issues, and tasks on a project. 
• Manage solution execution, organize deployment, and/or support actions required in response to deployment issues. Performs ongoing auditing to validate process successes and define requirements for needed enhancements to applications for smaller, less complex, projects.
• Provides direction to the technical staff with whom they are partnered on projects with and daily management to less senior business analysts and project managers. Reviews and approves testing scripts, SAT, validate test results and occasionally executing test scripts for smaller, less complex, projects.

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