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  • $52.00 - $74.80
    Verified per hour
    WALGREENS 11d ago
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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Melville, New York 11747
Melville, New York

About this job

MUST HAVE -
Proficient with Excel - We need to evaluate - looking for 80% correct and prior work experience using Excel

MUST HAVE - Data Entry Experience

MUST HAVE -Experience with clients providing support to make sure all documentation is submitted correctly.


This position is responsible for performing customer service for patients and clients. The Customer Services Representative is responsible for the complete and accurate data entry and supporting documentation of daily activities. In addition, they provide exceptional customer service in support of the Clinical Labs business to both internal and external customers. Ensure compliance with HIPPA and Sarbanes-Oxley regulations and maintain all required documentation

Prepare credit card payments for transmission daily (over phone and via mail).
Prepare Patient Refunds
Prepare Insurance Refunds
Review insurance payments, including balance billing to secondary insurance and/or directly to patients.
Review rejections and outstanding claims, troubleshoot errors and rejection codes and provide information to patient.
Properly note system and maintain all documentation required for compliant claim submission.
Update patient accounts, including verification of insurance coverage and changes in patient information, with appropriate documentation.
Respond to a high volume of telephone inquiries in a positive and professional manner, resolve and follow up on all issues within designated timeframes.
Meet positional metrics and benchmarks
Follow all department SOP's carefully and accurately.
Other duties as assigned by supervisor.




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.