Customer Service Rep - Full-time / Part-time

Aerotek is searching for qualified customer service representative:

-The job requires outbound calls to hospitals, clinics, etc.
- You will be required to navigate to the correct person you need (ie - office manager, records manager, etc). You will have to explain why you are calling and what you need to get to the right person.
- Once on the phone with the right person you will be required to build a sense of urgency to obtain the documents you need to have sent to you.
- Once agreement is reached you will need to send a legal request document within HIPAA guidelines.
- Follow up calls will be required after sending document to remind the institution to send what you need.
- Each interaction will require documentation that includes updating POC's, addresses, phone numbers, emails etc.
- must remain very professional while being persistent to get what is needed for MRE's clients.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.