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eCommerce Assistant
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Long Beach, CA Long Beach, California |
About this job
Job Description
Fast paced eCommerce Department wants to hire an assistant to the manager who has some basic experience with customer service and order management. Familiarity with eBay policies, Amazon policies, data management is required. Additionally, experience resolving customer issues is necessary.
A Few More Details About You:
· Strong in Excel and Outlook
· Experience with Shipstation, Shipworks, Suredone and FedEx
· Customer service experience necessary
- Experience with Amazon Seller Central, eBay
- Strong communication skills, both written and verbal
- Experience with conflict resolution on eCommerce platforms
- Experience in the automotive field with wheels and tires is a plus
What You’ll Do:
- Order entry into point of sale systems
- Customer order tracking & updating into 3rd party platforms
- Build customer relationships with proactive and effective communication
- Measure and maintain key performance indicators used by 3rd party selling platforms to ensure a positive selling & buying experience
- Additional duties as assigned