Fred Meyer Murray’s Cheese Master

Department: FM Deli/Bakery
Position Type: Employee
Position Reports To: Service Deli Manager
Position Supervises: N/A
Pay Level: Meat and Service Fish Counter Clerk
FLSA Status: Non-Exempt
 

 

Position Summary:

Create a unique customer cheese experience that will embody the food passion, cheese knowledge, interactive customer service, team leadership and industry leading merchandising that is uniquely Murray's Cheese. Demonstrate proactive selling and superior product knowledge to maximize sales. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Create and maintain the Murray's Cheese experience: interactive customer service, ongoing product education,, effective cross-selling, merchandising, and promoting designated products
• Cut, wrap, and merchandise cheese and related grocery items
• Maintain knowledgeable, efficient, and friendly staff trained in Murray's operations and products
• Verify all Fred Meyer and Murray's policies, operating standards, food safety, and procedures are communicated effectively, maintained, and followed at all times
• Place orders and maintain inventory
• Set up weekly in-store selling events: cross-departmental tastings, classes, dinners
• Contribute to store goals for increasing sales and improving profit
• Effectively control shrink and waste by following Murray's and Fred Meyer's best practices
• Control labor expenses through appropriate scheduling
• Meet and/or exceed budgetary goals for the Murray's Cheese Shop
• Maintain condition of the facilities
• Promote and follow Company initiatives
• All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• High school diploma or general education degree (GED) plus a minimum of two years retail and/or cheese/specialty cheese/food experience and two years customer service experience; or combination of relevant education and experience.
• Minimum 18 years of age
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Complete Murray's Basic Skills Training and Murray's Red Jacket Training
• Ability to work weekends on a frequent basis
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Willing to taste cheese regularly following Fred Meyer Associate Sampling policy
• Familiarity with cheese production terms and processes
• Ability to continue education
• Any licenses or certificates required by federal and/or state

Desired Previous Job Experience:

• Knowledge of Fred Meyer policies, procedures, and organizational structure
• Knowledge of imported and domestic cheese varieties, their flavor profiles and how they are made
• Familiarity with foreign product names, pronunciation, and meaning of applicable foreign terms
• Knowledge of industry trends in specialty cheeses
• Strong merchandising skills
• Proficient in Microsoft Excel and Word
• Experience working with specialty cheeses and food
• Developing a level of expertise in presentation skills
• Second language--French, Italian, Spanish
• Related retail experience

 

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click .
 

Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: Driver's License
Shift(s): [[mfield4]]
Regions: West

 

States: Washington
Keywords: Murray's Cheese Section Manager