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Hours Full-time, Part-time
Location San Francisco, CA
San Francisco, California

About this job

Whelan Security is looking for a talented and driven leader to manage our service across one or a portfolio of locations.

Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Security Manager is an operational leader of the company responsible for the personnel a larger strategic account or portfolio of accounts, typically reporting into a General Manager or Manager of Security Service.

Individuals selected for this role are responsible for the management, employee development and engagement of all personnel at their assigned client site(s), as well as operational support to include scheduling, payroll, compliance, post order development, performance metrics tracking, and employee recruiting, discipline, recognition, training and inspections. This role is 100% tactical and operational. The Security Manager is expected to build upon a culture of employee engagement while subscribing to our model of servant leadership while maintaining a personal commitment to the Whelan Values.

Performance Metrics: The Security Manager is expected to achieve the following metrics within Whelan’s performance-based business environment:
  • Manage to 2.5% unbilled overtime or less on assigned account
  • Year over year improvement in Employee Engagement Scores in the account
  • Retention of the account
  • Period over period improvement (usually quarterly) of performance metrics specific to the account
  • Personnel inspections and training of 100% of assigned personnel each month
  • Personnel recruiting to ensure full staffing levels on assigned accounts
  • Personally recruit a minimum of one new supervisor for your account annually
  • Develop a minimum of one supervisor for promotion annually
  • Become proficient in all company software systems (on-boarding, scheduling, financial, CRM)
  • 100% compliance to the Whelan Mandatory Requirements
  • Lead by example of living up to the Whelan Values
Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun.

Qualifications

Successful candidates must meet the following requirements:
  • Possess a state of CA Bureau of Security and Investigative Services (BSIS) License
  • The ideal candidate will have at least 5+ years of relevant experience
  • Legally authorized to work in the United States
  • At least 18 years of age or older as required by applicable law or contractual requirements
  • Demonstrate a stable work history
  • Pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state and federal), drug test, aptitude tests, skills assessment, interviews, and personality profile (behavioral assessment)
Education

Candidates must meet the following educational requirements:
  • A college degree (Bachelor's or greater) is preferred although equivalent experience will be considered
Why Whelan?
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!

Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.

Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.

Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.

Apply Now!
If you are looking for an outstanding opportunity to work at a family-owned, industry leading organization – APPLY NOW! TEXT WHELAN to 97211

Click “Apply” to begin the application process immediately; or if you wish to expedite your application, we encourage you to visit our local branch office located at 3034 Gateway Place, Suite 335, San Jose, CA 95110 to apply in person. For more information, you can also call us at (408) 510-2185 or send your resume to anajarro@whelansecurity.com

California Private Patrol Operator #16344

San Francisco, CA 94114