Store General Manager

The Store General Manager (SM) leads company initiatives and ensuring maximum productivity, training and retaining high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectations. Store Managers exceed customer’s expectation by delivering a WOW! Customer shopping experience by Living the Pledge everyday.

Position Responsibilities:

• Recruits, supervises, schedules, trains and develops store personnel
• Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager absence
• Delegates and ensures store merchandising tasks are completed in a timely manner
• Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
• Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
• Monitors cash flow, inventory and security control
• Maintains sales productivity, store appearance and merchandising standards
• Conducts and reviews all opening and closing procedures
• Manages emergency situations and conduct proper emergency procedures
• Follows proper accident procedures
• Provides feedback regarding AutoZoner performance, prepares and administers Performance Evaluations and AutoZoner Action Reviews
• Monitors and manages all activities related to Risk & Safety Management to maintain a safe work environment
• Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
• Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements:

• High School diploma or equivalent
• ASE Certified preferred
• Demonstrates high level of integrity
• Excellent communication and decision making skills
• Ability to drive customer service and excel in a fast paced environment
• Maintain a positive environment that develops and engages teams and generates sales
• Capability to manage, analyze and reconcile monthly P&L statements