Performance Instructor-Nights - Full-time

1. I. Job Summary:

The Performance Instructor (PI) is a DC Operations Team Member position designed to be the primary department trainer. This includes new hire training, best methods/job function training, equipment training, and other duties as assigned by the AOM and department Coach. When not performing as a PI, the Team Member will perform normal on-standard functions or participate in assigned special projects under the direction of DC leadership. When performing normal on-standard functions, the Team Member will be eligible for the Performance Team Member Bonus. The Performance Instructor must be able to teach others and maintain a culture of safety among Team Members to achieve a safe working environment. The Performance Instructor role may be leveraged as a development role for future advancement to coach.

1. II. Essential Functions and Responsibilities:
2. • Become certified as industrial powered equipment trainer


3. • Maintain excellent Safety performance. Safety or accuracy incidents could result in immediate re-evaluation of PI status.


4. • Work/train in any established area as assigned and rotate throughout various departments. Lead under the direction of a Coach or other salaried leader.


5. • Set the example for the department with job functions, best methods, and work ethic.
6. • Display a positive attitude, promote teamwork, and support the Operations Coach.
7. • Maintain at least 100% Performance when working on-standard in established areas.


8. • Demonstrate effective leadership in training and safety activities


9. • Prepare new hires and those who change departments for upward promotion


10. • Communicate effectively with other Team Members and Team Leads regarding business objectives or current issues


11. • Identify and assist in implementing process improvements or new training processes launched from corporate (customer focused distribution)

1. III. Additional Duties and Responsibilities:
2. • Conduct shift briefing, including safety topics, upcoming events and demand for the day


3. • Perform Operation tasks (receiving, picking product and loading) to assist in accomplishing daily workload


4. • Attend and participate in required LLC training programs; become certified
5. • Learn and demonstrate skill on new equipment; become certified
6. • Learn new skills and become certified in multiple areas in order to rotate within the facility

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1. IV. Competencies

Functional:


Teamwork (Intermediate)- Knowledge of own role and responsibility within team. Ability to describe team mission and objectives in the context of results to be achieved. Demonstrates open, friendly, accepting, and supportive behaviors with team members. Actively participates in team meetings. Shares information, knowledge, and experiences openly and proactively.

Continuous Learning (Basic)- Pursues development opportunities consistent with career objectives. Applies positive and negative lessons to improve personal effectiveness. Adopts the effective behaviors and techniques exhibited by role models. Participates in activities that improve own skills and capabilities. Contributes to a continuous learning culture by helping others learn.

Safety and Standards- Demonstrates the ability to understand and follow all necessary safety procedures for all assigned tasks. Is able to identify safety deficiencies when they occur and either correct them or report them in a timely manner.

Leadership (Basic)- Knowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives. Provides examples of how leaders signal their goals, intentions, and attitudes through behavior. Describes how a leader's mood affects group behavior and productivity.


Core:


Being Organizationally Savvy – Knowledge of how his/her team operates within the larger organization to accomplish work. This includes knowing where to get the information needed, being politically aware, identifying the right thing to do, and presenting views and arguments well.

Communicating Effectively – The skill to write, present, and listen effectively. This includes adjusting the amount, style, and content of the information to fit the audience. This also includes the ability to convey a compelling message.

Decision Making – The ability to solve routine problems and make fact-based decisions. This includes using available information sources (e.g., business metrics, policies and procedures, coworkers) to make decisions. This includes the ability to recognize and escalate new problems as appropriate.

Demonstrating Personal Flexibility – The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others.

Getting Organized – The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with less and in less time, work on multiple tasks at once without losing track, and to foresee and plan around obstacles.

Managing Diverse Relationships – The ability to relate to a wide variety of people of diverse backgrounds, opinions, and experiences. This includes being open to differences, quickly finding common ground, and being respectful of others.

Focusing on the Bottom Line – The ability to attack work activities with drive and energy while making decisions that are in the company's best interest. This includes taking ownership of one's own work tasks and deliverables.

Acting with Honor and Character – The ability to be consistent and act in line with a clear and visible set of values and ethics. This includes maintaining high character and integrity, dealing and talking straight, walking his/her talk, and being direct and truthful but at the same time keeping confidences.

Caring About Others – The ability to show empathy and have sympathy for others. This includes being quick to help others, showing genuine care and concern for others, going out of his/her way for others, making time to listen, and assisting those in need. This also includes building trust with others through mutual respect. DC Performance Instructor Page 3 of 6


Relating Skills – The ability to relate well to all types of people. This includes being friendly and interpersonally agile. This also includes being easy to approach and talk to, as well as having the ability to make pleasant first impressions and build solid relationships.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.