Senior Coordinator, Mountain Events - Summer Seasonal - Park City Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Represent the Mountain Operations department while managing and coordinating all on-mountain operations of weddings, social events, banquets and other group related functions held at Canyons Village and Communcate events at Park City Mountain Village.

DUTIES/RESPONSIBILITIES

• Guide our guests and guides to Experiences of a Lifetime!
• Ensure all safety procedures are followed
• Foster an environment that cultivates professionalism, high morale and teamwork
• Use empathy, listening skills, negotiation, creativity and product knowledge to deliver an extraordinary guest experience and assure that operations are executed at an efficient level
• Promptly and efficiently communicate event changes in empathetic and expeditious manner
• Monitor the weather and make “the call” on whether an event will continue or be relocated by 1pm
• Act as liaison between the mountain Guides and the Guests,  Outlet Manager, Conference Services Manager, or Event Planner on site.
• Communicate details to the mountain event Guides. Be sure that the Guides understand the content in the BEO and/or Resume.
• Oversee and monitor events as appropriate: handle special needs and resolve problems such as loading and unloading décor & supply deliveries, timelines for loading guests and wedding parties, equipment failure, etc
• Organize and coordinate lift evacuation in the event of lift failure or weather related issues
• Report any issues or concerns to Manager Mountain Dispatch and appropriate personnel
• Be onsite for event setup, which may include handling personal details from client, or assisting the loading and unload of décor, supplies etc
• Confer regularly with Mountain Dispatch Manager, Banquets, Food and Beverage, Group Sales, Conference Services, Mountain Guides and other departments to plan, coordinate and evaluate services, activities/events, exchange information and resolve issues relative to group functions
• Attend the weekly Resume meetings and all Pre-Cons
• Perform other tasks as assigned for Mountain Operations

PHYSICAL REQUIREMENTS   

• Exposure to inclement weather conditions
• Ability to stand for extended periods of time
• Ability to bend, lift and carry heavy objects

QUALIFICATIONS

• 2-3 years of relevant event and mountain operations experience, or a combination of education and experience from which comparable knowledge and skills are acquired preferred
• Strong leadership skills
• Excellent organizational skills
• Ability to deal effectively with a wide variety of company personnel, as well as clients
• Working knowledge and skills in events, management and/or Mountain Operations
• Knowledge of Microsoft Office; Outlook, Excel, Word, etc.

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 149130