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in Battleboro, NC
Training Specialist - The Cheesecake Factory Bakery - Full-time
Hours | Full-time |
---|---|
Location | Battleboro, NC Battleboro, North Carolina |
About this job
- Develops and organizes training manuals, technical training courses, multimedia visual aids, and other educational materials
- The primary point of contact for DT training including scheduling, coordination, execution and tracking of training hours
- Conducts needs assessments and identifies performance gaps
- Interviews subject matter experts
- Proposes recommendations for curriculum improvements
- Develops instructional materials using a variety of different media
- Manages core program delivery and ensures effectiveness for content and for the group of learners
- Trains and coaches facilitators
- Makes timely courseware updates and maintains source content
- Selects and uses a variety of techniques to define and sequence instructional content and strategies
- Ensures accuracy and timeliness of deliverables and production process
- Develops course support materials and documentation
- Constructs assessment items appropriate to the associated learning objectives
- Service oriented: you’re a people person who is systematic and trustworthy interacting constructively with peers or teams of various levels demonstrating strong, positive communication skills.
- Driven by results: you are conscientious and persistent about delivering timely, high quality deliverables performing all job functions safely while follow instructions.
- Exhaustively meticulous: you have an unrelenting attention to detail leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
- Improvement focused: you never turn off the thought “how can I do this better/faster
- Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift learning to perform new tasks as required for business needs willing to work various shifts and work extended hours if necessary.
- A team player: While you’re a capable self-manager, you thrive when you’re a part of a team yet don’t mind getting your hands dirty on your own if needed.
- Pressure resistant: you have ice in your veins while under pressure and maintaining a positive outlook at work while the heat is on, is never an issue for you.
- Bachelor’s degree or equivalent experience required; Master's degree in instructional technology, educational technology, technical writing, graphic design, interactive media design or related field preferred
- Minimum of 1 year developing instructor-led and self-study training in a corporate setting
- Experience developing technical content preferred
- Experience in various instructional approaches (web-based, instructor-led, or virtual instructor-led training) preferred
- Experience delivering instruction in a virtual or classroom environment preferred
- Experience with Articulate, Captivate, SharePoint, Photoshop (or Fireworks), Flash and/or other CBT/WBT software, Adobe Illustrator, Adobe Photoshop, Adobe Acrobat, Macromedia Dreamweaver, Macromedia Flash, Macromedia Captivate, Javascript, and HTML preferred
- Strong knowledge of instructional design principles and practices to include:
- Instructional Systems Design
- Curriculum design
- Performance Improvement
- Performance Support Systems
- Adult learning theories
- Interactive technologies and eLearning design principles
- Distance learning– Self-paced instruction
- Evaluation methodologies
- Strong project management skills; Able to multi-task and prioritize workload in a fast-paced environment
- Strong written and verbal communication and interpersonal skills
- Highly proficient with Microsoft Office Suite (Windows, PowerPoint, Word, Excel and Outlook, various presentation tools (web conferencing, etc.), online learning programs and assessment tools. Knowledge of Microsoft Project and Visio a plus
- Experience developing content in a Learning Content Management System
- Able to identify problems and break down complex concepts
- Able to take information from multiple sources and create ongoing performance-based training solutions
- Bi-lingual in Spanish and English is preferred
About Us:
Recognized as one of the FORTUNE “100 Best Companies to Work For®” in 2017, The Cheesecake Factory Incorporated operates more than 200 full-service, casual dining restaurants throughout the U.S. and Puerto Rico. The Cheesecake Factory Bakery is headquartered in beautiful Calabasas, California with more than 600 staff members working in our manufacturing facilities in Calabasas, CA and Rocky Mount, NC. We create all of the delicious desserts on the menu at The Cheesecake Factory restaurants and we offer The Dream Factory brand cheesecakes and desserts in retail outlets nationwide. #SoCheesecake #LifeAtCheesecake
The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.