Commercial Sales Associate

Position Summary




The Commercial Specialist (CS) ensures maximum productivity, drives commercial sales, controls expenses, shrink, and remains compliant with company procedures in accordance to AutoZone’s expectations. A Commercial Specialist exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge every day.

Position Responsibilities

• Assists commercial accounts with selecting merchandise
• Assumes responsibility for the commercial department in the Commercial Sales Manager’s absence
• Maintains a safe working environment and ensures AutoZoners are implementing those practices
• Maintains billing records for commercial accounts
• Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised
• Follows established cash handling duties, including but not limited to deposits, collecting on accounts, and lane accountability
• Develop new accounts through face to face and telephone contact with potential customers
• Complies with safe driving rules and procedures and ensures commercial products are delivered on time and in excellent condition
• Ensure appropriate delivery documentation is generated for each delivery
• Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues
• Ensures all battery consignment programs are stocked and inventoried each week per policy
• Follows proper accident procedures
• Processes returns and reconciles accounts

Position Requirements

• High School Diploma or equivalent
• Basic knowledge of automotive parts is required
• Excellent communication and decision making skills
• Ability to lift, load, and deliver merchandise
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts