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in Fond Du Lac, WI

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Hours Full-time, Part-time
Location Fond Du Lac, WI
Fond Du Lac, Wisconsin

About this job

Industry-leading insurance company in FonduLac is seeking 11 Customer Service Reps for immediate hire. Paid training provided and potential for career advancement. Good health insurance & benefits! MAJOR JOB DUTIES AND RESPONSIBILITIES: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions