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Customer Service Technical Support - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Houston, TX Houston, Texas |
About this job
General Job Description: - Assist customers in requests including: o Technical and diagnostic support o Replacement parts recommendation o Authorizing the return of goods o Warranty inspection o Providing information about invoiced items o Finding nearest authorized distributor - Process sales orders - Update communication logs - Recommend appropriate action regarding warranty claims - Continue developing historical information on older products Working hours: M-F 8-5 Skills: Excellent verbal and written communication Very strong 12 VDC knowledge Ability to read electrical and hydraulic schematics Computer Literate --Outlook or other email program --Microsoft Office o-Word and Excel or other similar programs --Experience
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