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in Pittsburgh, PA

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Hours Full-time, Part-time
Location Pittsburgh, PA
Pittsburgh, Pennsylvania

About this job

Job Description

You can expect your days to include the following:

You would be explaining policy coverage, claim status and assisting with claim payments to our members and labor unions. This would be through heavy phone contact with them. You would also be processing any member requests being from phone calls as well as emails. Also, reviewing and maintaining new and revised procedures regarding any account information. As well as maintaining department standards for number of calls, average handle and time management.

 

Qualifications

  • Previous customer service or industry experience (Not required but a plus)
  • Excellent communication skills
  • Great leadership ability
  • Problem solving skills
  • Efficient organizational skills
  • Outgoing, engaging personality and ability to quickly connect with people and be interested in their situations

 

Benefits

  • Health and Life insurance provided
  • Extensive compensation package
  • Opportunities for fast career growth
  • Stock options
  • Residual income