Customer Support Specialist - Full-time / Part-time

This position will require candidates to handle a high volume of inbound calls from health insurance members to assist with health plan information and premium details.

Candidate will not be required to collect payments and claims, however will be responsible for administering information regarding premium increases/decreases, start and end of coverage and all other miscellaneous plan information.

Call center environment- team of 15-20.

HOURS:
Training (5 weeks)

1+ years of customer service experience: face to face, call center, retail, fast food or any other customer engaging exp.
Intermediate computer skills: 25+ words per minute
Strong attention to detail and customer relations skills

Must be fluently bilingual: Spanish or Creole

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.