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Shared Analytics-Undergrad Intern - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Pleasanton, CA Pleasanton, California |
About this job
Description: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.
The Shared Analytics organization operates and delivers analytics services across the enterprise to IT and business customers. It includes four integrated functions including the operations and plans group, the development center group, the advanced technologies group, and the customer engagement group. Analytic services are offered around several enterprise products and platforms including Oracle, Business Objects, Cognos, Tableau and SAS.
The Customer Engagement team is the customer facing team from Shared Analytics. The Customer Engagement team works closely with each of the SA portfolio teams (Development Center, Advanced Technology Group and Service Operations and Planning) to provide a simplified and integrated experience to the KP customers. Our goal is to ensure customer satisfaction and transparency in customer communication.
Intern will work on projects related to improving how Shared Analytics provides high quality customer service. Projects will include defining/updating process flows, updating SharePoint content, analyzing data & visual reporting on opportunities to improve service quality.
Essential Functions:
Contributing to a designated project or initiative to meet a KP business objective.
Report development and analytics.
Project management - planning, execution, and measurement.
Learning new applications needed to complete assignments or support the execution of business objectives.
Job shadowing in other functional areas.
Performing additional duties as required.
Basic Qualifications:
Experience
N/A
Education
High School Diploma or General Education Development (GED) required.
Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year.
License, Certification, Registration
N/A
Additional Requirements:
Aptitude to perform data and process analytics and formulating solutions
Proven ability to build effective working relationships as well as strong interpersonal skills
Working knowledge of MS Word, Excel, PowerPoint.
Preferred Qualifications:
3.0 GPA or above
Advanced analytical and problem-solving skills
Proven ability to build effective working relationships as well as strong interpersonal skills
Excellent verbal and written communication skills
Ability to learn quickly and experience producing high quality work in short periods of time.
Exposure to customer management
Business analysis & project management experiences in an IT Team
Some experience with Vision & PowerPoint
Computer Science degree
Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: CTS SA Customer Engagemen Travel: No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Click here for additional requirements >
The Shared Analytics organization operates and delivers analytics services across the enterprise to IT and business customers. It includes four integrated functions including the operations and plans group, the development center group, the advanced technologies group, and the customer engagement group. Analytic services are offered around several enterprise products and platforms including Oracle, Business Objects, Cognos, Tableau and SAS.
The Customer Engagement team is the customer facing team from Shared Analytics. The Customer Engagement team works closely with each of the SA portfolio teams (Development Center, Advanced Technology Group and Service Operations and Planning) to provide a simplified and integrated experience to the KP customers. Our goal is to ensure customer satisfaction and transparency in customer communication.
Intern will work on projects related to improving how Shared Analytics provides high quality customer service. Projects will include defining/updating process flows, updating SharePoint content, analyzing data & visual reporting on opportunities to improve service quality.
Essential Functions:
Contributing to a designated project or initiative to meet a KP business objective.
Report development and analytics.
Project management - planning, execution, and measurement.
Learning new applications needed to complete assignments or support the execution of business objectives.
Job shadowing in other functional areas.
Performing additional duties as required.
Basic Qualifications:
Experience
N/A
Education
High School Diploma or General Education Development (GED) required.
Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year.
License, Certification, Registration
N/A
Additional Requirements:
Aptitude to perform data and process analytics and formulating solutions
Proven ability to build effective working relationships as well as strong interpersonal skills
Working knowledge of MS Word, Excel, PowerPoint.
Preferred Qualifications:
3.0 GPA or above
Advanced analytical and problem-solving skills
Proven ability to build effective working relationships as well as strong interpersonal skills
Excellent verbal and written communication skills
Ability to learn quickly and experience producing high quality work in short periods of time.
Exposure to customer management
Business analysis & project management experiences in an IT Team
Some experience with Vision & PowerPoint
Computer Science degree
Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E 5820 Owens Dr. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Internship Employee Status: Temporary Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Entry Level Job Category: Information Technology Department: CTS SA Customer Engagemen Travel: No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Click here for additional requirements >
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