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Account Receiveable/ Billing Specialist/Collections
| Hours | Full-time, Part-time |
|---|---|
| Location | San Antonio, Texas 78205 San Antonio, Texas |
About this job
Responsible for the collection of outstanding invoices on accounts that are 30 to 45 days past due (Soft Collections). These positions will require candidates to perform "conflict resolution" through detailed research" and investigations with clients and resolve collection issues.
MUST HAVE:
- Proactively contact customers to inquire about payment status for past due invoices
- Effectively review / reconcile accounts
- Act as a point-of-contact for markets and Shared Services regarding AR issues
- Monitor and request updates on credit status on accounts
- Research and resolve billing and payment application issues
- Establish and maintain effective relationships with internal and external business partners
- Addressing complaints from customer and/or sales and finance teams
- Complete tasks / service tickets in a timely manner
Required Skills
- 2+ year's collection experience - proven experience utilizing collections tools and strategies
- Experience in a Finance or Shared Services environment preferred
- Expertise in MS Office tools, especially Excel
- Experience with Get Paid, MAS-90, Great Plains or Microsoft AX preferred
- Media industry experience preferred
- Analytical, Problem Solving skills and Attention to Detail - ability to go to root causes of problems to take corrective and preventive actions
- Ability to stay organized and work independently
- Excellent communication skills - communicate effectively with superiors and peers from diverse businesses and regions across the US via phone, email and face-to-face
- Strong customer service orientation - understanding and acting upon differing needs of diverse stakeholders
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.