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est. per hour
Customer Service Representative 1 - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Coppell, Texas 75019 Coppell, Texas |
About this job
Customer Service Rep 1
14/HR
1st to 2nd shift
40 Hours a week- OT will be available
Must be available 7am-8pm (shift will be assigned during training)
Monday- Sunday- Will work 5 days, but will possibly work 1 weekend day
Training Hours- 8:30-5pm Monday-Friday. 4 week from start date
- Receive incoming calls or emails from members, pharmacies, doctor's offices about requests for information on medication and benefits
- Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member
- Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
- Other duties as assigned
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.