Scheduling Manager - Full-time

Are you looking for a rewarding and meaningful career? Would you enjoy leading a team focused on excellent customer service? Your team will be matching clients with caregivers and creating relationships? We're searching for a Staffing Manager with strong leadership qualities. What's required? Proven ability to lead a team, experience with client and employee scheduling, the ability to manage multiple priorities and projects in a very fast-paced environment, and a proven track record of success in customer service and problem solving. Come work for an organization that's making a difference! At Home Instead Senior Care®, we're enhancing the lives of aging adults and their families every day! Apply now for this great opportunity!

QUALIFICATIONS:

• Required: 2 - 3 Years - Scheduling experience in an In Home Care environment or similar fast pace dispatch/scheduling environment
• Required : 2 - 3 Years - Experience leading and managing a team
• Required: Can navigate windows easily and learn new programs quickly. Must be self-sufficient in handling complex computing tasks.
• Required: Excellent Background Record

PRIMARY RESPONSIBILITES

• Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
• Provide leadership and management of staffing department(Team of 5) which affect operational efficiency and achievement of the operational goals.
• Daily lead/coordinate with other staffers to create staffing plan to meet company objectives
• Lead Scheduling process and expectations in Orientation
• Manage outcomes of department activities and direct changes that will drive achievement of operational goals.
• Develop and maintain positive and professional relationships with referral sources in the community.
• Recognize and capture opportunities to increase service hours in scenarios to enhance and/or increase quality care.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees.
• Manage conflict, creative in solving staffing and scheduling concerns or problems
• Daily provide excellent Customer Service: You truly believe the customer is always right and will do all measures to ensure their satisfaction.
• Daily Fast, efficient, and creative in solving problems and puzzles relating to people and logistics.
• Daily Maintain a high energy level with the ability to multi-task with a high level of accuracy at a very fast pace

OUR VISION
To Lead by Serving with Integrity and Passion

"Our goal is to not only help seniors remain as independent as possible but also to make the employment experience as wonderful as possible for our amazing CAREGivers and Staff. We want our employees to feel like they have a voice in decisions made and that they are contributing to more than just their clients."
-- Franchise Owner

SCHEDULE
· Monday through Friday 8-5pm
· On-call as needed

BENEFITS PACKAGE
*Paid Time Off
*401k Retirement plan
*Company Health Insurance
*Personal and Professional on-going training

Please email your resume and in the subject line type: ATTN: HR and add a few sentences in your email explaining why you're interested in working in the Senior Industry.

Thank you for your interest

Home Instead Senior Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Home Instead Senior Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Each Home Instead franchise is independently owned and operated.