Senior Regional Facility Services Manager - Now Hiring!

The Senior Regional Facility Services Manager is responsible for the planning and execution of Cracker Barrel’s facility maintenance expense, maintenance capital, and preventative maintenance programs and vendors in multiple regions to provide stores that meet the Brand Standards and deliver the financial plan through consistent execution and predictable/controllable spend.

The successful candidate will be capable of analyzing information from multiple data sources and deriving actionable business intelligence. We use a combination of in house and cloud based systems to monitor and manage performance.

Responsibilities

Capital Project Management

The Facility Manager identifies, executes, and evaluates capital and maintenance work in the stores. This includes comprehensive annual assessments and the entire project management process. The Sr. RFSM ensures their team understands and follows policy and specifications, and remains on time and within budget.

Maintenance Management.

Acts as subject matter expert on repair and maintenance issues escalated by store management and service providers; trouble shoots and analyzes issues, determines potential and actual financial and business impact, takes action to minimize impact; perform repair/ replace analytics and decision making for building, kitchen equipment, and building systems. Analyzes maintenance outliers, determines the responsible party, and directs action.

Vendor Management

Hires, trains, and evaluates the performance of break/fix, recurring services, and capital project vendors in their areas of responsibility with the assistance and cooperation of the home office recurring services team, adjacent departments, and Operations partners.

Team Leadership

The senior facility manager takes an active role in the selection, training, and professional development of the facility managers under their direct supervision. They work closely with the senior leadership teams in the field and adjacent home office departments to ensure continuous process improvement; and to identify and resolve systemic challenges.

Qualifications

• Bachelor’s degree in Engineering or Construction Management plus 6-10 years Construction or Facility Services Management; or equivalent combination of education and experience. At least 5 years’ experience in leading teams.
• Strong written and oral communication including negotiating skills.
• Computer skills.
• Organizational and prioritizing skills.
• Strong analytical and decision making skills.
• General knowledge of maintenance equipment and materials.
• Thorough knowledge of construction terminology, materials, blueprints, and techniques.
• Thorough knowledge of HVAC equipment and systems.