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Hours Full-time, Part-time
Location Vail, CO 81657
Vail, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

Loss Prevention / Security Officer - Year Round - Full Time - The Arrabelle, a Rock Resort

The Arrabelle at Vail Square combines the timeless elegance and old-world village charm of Europe’s grand resorts with the romance and alluring style of Vail’s world-renowned alpine heritage. The Loss Prevention Officer is responsible for Safety and Security of the Arrabelle Resort, Colleagues, Guests and Owners, as well as property assets.

Essential Job Functions Include But Are Not Limited To:

  • Detects potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner
  • Monitor CCTV security surveillance system
  • Maintain accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidents
  • Resolve difficult guest situations in a professional and hospitable manner
  • Train/educate hotel employees on current safety issues to ensure compliance with all company loss control policies and current security and safety regulations
  • Liason fire protection and life safety throughout the hotel as an ambassador to uphold company standards and goals
  • Regulate access control services throughout hotel for employees and guests
  • Handle all medical related situations
  • Must be able to communicate with management and colleagues in an effective and professional manner
  • Must be able to maintain a calm and professional demeanor during various situations
  • Must be able to work all shifts with minimal supervision
  • Must be able to learn quickly to work in various situations
  • Complete all and any tasks assigned in a timely manner to expected level established by the hotel and loss prevention manager

Skills Necessary To Successfully Perform This Job Include:

  • Exceptional customer service
  • Attention to detail
  • Constant awareness of surroundings
  • Excellent verbal & written communication
  • Positive attitude
  • Workplace professionalism
  • Proficient computer navigation

This can be an overnight postion.

Qualifications:

  • High School Diploma, Tech or Trade School. -required
  • Basic computer skills. -required 
  • CPR / First Aid / AED certifications. -required
  • EMT certification. -preferred  
  • Previous law enforcement, security, EMS and/or fire experience. -preferred
  • Previous experience in security or loss prevention. -preferred
  • Familiarity with Microsoft Office applications including Word, Excel and Outlook. -required  
  • Must be able to communicate effectively and tactfully in English, both written and verbal. -required  
  • Conversational Spanish or other languages helpful. -preferred
  • Must be able to lift up to 30 lbs. -required 
  • Must be able to stand or sit for long periods of time. -required
  • Must have a vaild Colorado Drivers License. -required
  • Must be willing to work a flexible schedule, including weekends, holidays, early mornings, afternoons, evenings and overnight shifts. -required 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 149115