Administrative Assistant - Customer Service

Full time temp to permanent placement: Must be experienced working in a formal office environment.

• Must be proficient at answering phones in a timely manner.
• Responsible for checking inventory and processing orders using the computer system.
• Provide customers with accurate and timely follow up on order inquiries.
• Gather paperwork and order information for sales representatives and customers as needed.
• Set up new customers and keep customer files organized and accurate
• Log changes to all customer orders & correspond with customers accordingly.
• Follow up with various departments on order status.
• Must enter invoice adjustments and return requests as needed.
• Understand and translate company policies & practices to customers.
• Occasional visits to customer locations with the sales representative.
• Must have a working knowledge of ISO procedures.    
• Proofread orders for accuracy.
• Excellent written and verbal communication skills required.

A background check and drug screen are required for this position

To schedule an appointment or for more information, please call 412.349.8228 or email us at Jobs.EastPittsburghPA@ExpressPros.com.