Bilingual Assistant Store Manager (Retail Store) - Full-time / Part-time

Job Description

Imagine not only being able to use your expertise to help our customers succeed and stay safely on the road, but also being able to lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for an energetic Bilingual Assistant Store Manager to join our team who has a passion for the automotive parts industry. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

• Provide daily leadership and creating and sustaining a culture of employee engagement
• Partner with the Store Manager to drive company owned store initiatives which will drive our profits
• Be energetic and have a passion for automotive parts

Responsibilities

• Job responsibilities include: Lead a successful team and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits and customer service
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results
• Inventory protection, asset management and operational issues
• Overall cleanliness and readiness of vehicles, sales floor, stock room and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
• Maintain a safe environment for all

Qualifications

• High school diploma or equivalent. Technical school, ASE Parts Certification and/or college degree a plus.
• Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, or retail establishment.
• Experience in heavy duty parts and service or paints is also a plus.
• Passion for delivering customer care and building long term telationships
• Enjoy working with people in a fast-paced, competitive environment while remaining calm, cool and collected
• Knowledge of cataloging and/or inventory management systems
• Stamina to stand and walk for entire work shift
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
• Strength to lift 60 lbs of merchandise
• Driving aptitude for both manual and automatic vehicles
• Valid Driver's License with: No DWI convictions within the past four years No more than three moving violations or two at-fault accidents in the last three years
• Flexibility in schedule including evenings, weekends and holidays
• Pre-Employment Drug Screen and Background Check

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.