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in Duluth, MN

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Hours Full-time, Part-time
Location Duluth, MN
Duluth, Minnesota

About this job

Job Description

To assist the manager in operating the store on a daily basis and to assume management responsibility in the absence of the store manager.

General Duties:

  • Provide superior customer service
  • Social Media supervision and Marketing to promote the store.
  • Use the the chain of command to handle sensitive matters
  • Represent the company in a respectful and appropriate manner
  • Know and understand companies POS system
  • Remain flexible and adapt to change
  • posses proper and adequate product knowledge
  • follow and uphold company policy at all times
  • Act as an enthusiastic and positive force and as a member of the management team
  • Effectively use the resources provided by the company to produce profit
  • ensure records are secure
  • Act with urgency and in the best interest of the company
  • Report all suspicions or observations of wrongful or illegal acts
  • Complete all paperwork accurately
  • Maintain store cleanliness
  • Maintain the highest level of honesty and integrity
  • Cooperate and participate in any special project or request

Banking:

  • Set up register tills
  • Daily opening and closing procedures
  • Balance change fund, petty was and register tills
  • Prepare daily bank deposit and complete banking functions
  • Maintain flow and control of cash drawer key to authorized personnel only

Customer Service:

  • Responsible for all customer service/relations needs. Train personnel, follow up phone questions/requests with in 12 hours, handle complaints, promote mission statement
  • Ensure that sale associates are on the floor assisting customers. If working on a project, ensure sales associates recognize the priority is the customer
  • Assist with any training as requested by the Store Owner/Manager

Staff Supervision:

  • Supervise all sales associates, motivate, support, and reinforce staff to encourage sale and service.
  • Ensure new information, procedures and changes are well documented and information transferred to all employees
  • Ensure daily duties are completed
  • Maintain cleanliness and organization throughout the store
  • Assist in sales and product training of staff

Merchandising:

  • Maintenance and upkeep of sales floor and displays and windows
  • Coordinate flow of inventory from stock room to sales floor
  • Adjust store fixtures and displays as merchandise is received or depleted
  • Create and maintain displays on the sales and window

Stockroom Maintenance:

  • Maintain stockroom organization and cleanliness
  • Manage all aspects and procedures as they relate to the stockroom
  • Follow up on all holds and damages

Other Task:

  • Maintain website, make sure merchandise is is added and removed correctly. Package and ring up website sales
  • Keep fire corridor clean and clear
  • Maintain a clean cash wrap area
  • Maintain office and stock room cleanliness and organization
  • Assist store owner/manager as needed, requested and dirested

 

 

 

Company Description

Welcome to Apricot Lane Duluth! We are a locally-owned boutique that offers unique fashion apparel, jewelry, handbags, accessories and gifts in the latest styles and trends for ladies of all ages.

We are looking for full & part time Stylists with a love for fashion and a desire to learn exceptional customer service skills. We offer extensive training, employee discounts, competitive salary, a friendly & fun working atmosphere and flexible hours. Candidates need to possess a winning personality, a drive for excellence and great communication skills. Full time applicants must have retail experience.