The job below is no longer available.
You might also like
in Duluth, MN
Key Holder
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Duluth, MN Duluth, Minnesota |
About this job
Job Description
To assist the manager in operating the store on a daily basis and to assume management responsibility in the absence of the store manager.
General Duties:
- Provide superior customer service
- Social Media supervision and Marketing to promote the store.
- Use the the chain of command to handle sensitive matters
- Represent the company in a respectful and appropriate manner
- Know and understand companies POS system
- Remain flexible and adapt to change
- posses proper and adequate product knowledge
- follow and uphold company policy at all times
- Act as an enthusiastic and positive force and as a member of the management team
- Effectively use the resources provided by the company to produce profit
- ensure records are secure
- Act with urgency and in the best interest of the company
- Report all suspicions or observations of wrongful or illegal acts
- Complete all paperwork accurately
- Maintain store cleanliness
- Maintain the highest level of honesty and integrity
- Cooperate and participate in any special project or request
Banking:
- Set up register tills
- Daily opening and closing procedures
- Balance change fund, petty was and register tills
- Prepare daily bank deposit and complete banking functions
- Maintain flow and control of cash drawer key to authorized personnel only
Customer Service:
- Responsible for all customer service/relations needs. Train personnel, follow up phone questions/requests with in 12 hours, handle complaints, promote mission statement
- Ensure that sale associates are on the floor assisting customers. If working on a project, ensure sales associates recognize the priority is the customer
- Assist with any training as requested by the Store Owner/Manager
Staff Supervision:
- Supervise all sales associates, motivate, support, and reinforce staff to encourage sale and service.
- Ensure new information, procedures and changes are well documented and information transferred to all employees
- Ensure daily duties are completed
- Maintain cleanliness and organization throughout the store
- Assist in sales and product training of staff
Merchandising:
- Maintenance and upkeep of sales floor and displays and windows
- Coordinate flow of inventory from stock room to sales floor
- Adjust store fixtures and displays as merchandise is received or depleted
- Create and maintain displays on the sales and window
Stockroom Maintenance:
- Maintain stockroom organization and cleanliness
- Manage all aspects and procedures as they relate to the stockroom
- Follow up on all holds and damages
Other Task:
- Maintain website, make sure merchandise is is added and removed correctly. Package and ring up website sales
- Keep fire corridor clean and clear
- Maintain a clean cash wrap area
- Maintain office and stock room cleanliness and organization
- Assist store owner/manager as needed, requested and dirested
Company Description
Welcome to Apricot Lane Duluth! We are a locally-owned boutique that offers unique fashion apparel, jewelry, handbags, accessories and gifts in the latest styles and trends for ladies of all ages.
We are looking for full & part time Stylists with a love for fashion and a desire to learn exceptional customer service skills. We offer extensive training, employee discounts, competitive salary, a friendly & fun working atmosphere and flexible hours. Candidates need to possess a winning personality, a drive for excellence and great communication skills. Full time applicants must have retail experience.
We are looking for full & part time Stylists with a love for fashion and a desire to learn exceptional customer service skills. We offer extensive training, employee discounts, competitive salary, a friendly & fun working atmosphere and flexible hours. Candidates need to possess a winning personality, a drive for excellence and great communication skills. Full time applicants must have retail experience.