Restaurant Supervisor - Full-time / Part-time

This is a full-time position.

Now Hiring: Restaurant Supervisor

We are looking for people that have a passion to serve others! Our Restaurant is the place where we connect with our guests – both in the morning and at night! We are seeking a dynamic leader that has high energy and ready to energize a team as the supervisor. The Restaurant Supervisor role is a multifaceted role allowing you the opportunity to be both hands in the operation as well as permitting key management responsibilities necessary to run a smooth operation.
Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)
Competitive Pay
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Complimentary Hotel Room Night Program – Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Summary

To supervise and advise the Restaurant Servers, Room Service, DRAs, Host/Hostess, Bartenders in the daily duties to ensure professional, competent, and prompt service to guests.

Responsibilities Other duties may be assigned

Report to work on time and in full uniform.
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks.
Open and close shift in accordance with managers checklist.
Train, maintain and enforce all service standards using record, menus, and appropriate reference material.
Maintain a safe and sanitary work environment for all associates and guests. Reports unsafe conditions to manager.
Ensure room service is fully staffed and able to handle volume of business periodically check and assist when necessary.
Be on the floor during all meal periods and ensure adequate coverage.
Conduct taste panels and menu classes on a daily basis for restaurant and room service.
Monitor hours, staffing overtime on a daily basis for Restaurant, room service, bartenders, as it relates to sales and profits.
Understand and teach empowerment principles to ensure guest satisfaction.
Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Concords guarantee of fair treatment.
Attend and participate in Restaurant associate meetings and periodic training seminars.
Implement and follow through on all bookings of restaurant parties and room service hospitality suites and effectively communicate to all managers.
Gather and implement all proper tools for running shifts schedules, floor plan, res. checks.
During shifts, ensure that guests are satisfied by assisting with service, seating, communication with kitchen and by striving to speak to all guests.
Ensure all side work is done on a daily basis, cleans and resets station before end of shifts, and all details are attended to in a first class manner to SOP.
Manage an effective repair and maintenance program through the use of work orders.

Why Concord?
Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Apply! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.