Lead Conference Set-Up

Posting Date Mar 13, 2018
Job Number 18000IAW
Job Category Food and Beverage & Culinary
Location Gaylord Opryland Resort & Convention Center, Nashville, Tennessee
Brand Gaylord Hotels
Schedule Full-time
Position Type Non-Management/Hourly

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Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.

     Lead the conference set up team to create accurate and timely function set-up, service, delivery and breakdown of assigned conference events. Support and coordinate departmental services in response to meeting planner and operational specifications with a focus on quality and customer satisfaction. Lead and coordinate the complete setup and servicing of all assigned conference events to include assigning tasks, setup inspection, staging equipment and managing linen. Monitor the performance of the conference set up team. Provide training and coaching to promote the following of policies and procedures. Monitor the efficient use of labor and supplies. Prepare meeting equipment and function space to be ready for client. Maintain familiarity with safety regulations to audit compliance with life safety codes. Communicate with internal departments and client/representatives to verify accurate room sets and service delivery. Inspect guest and service areas to verify cleanliness and organization. Conduct and maintain routine inventory of setup equipment.

Assist management in training, scheduling, evaluating, counseling, and motivating and coaching employees; and serve as a role model.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.