Retail Supervisor - Full-time

 

Pittsburgh International Airport

GROW With US!

For 30 years Hudson Group has led the way and prides itself in knowing what matters in travel retail. As airports and transportation terminals have evolved, so has Hudson Group, striving to bring sophistication and convenience to today's traveler.

 

Hudson Group is North America's largest specialty travel retailer. We offer great career opportunities for individuals who will ensure excellent customer service!

 

The ideal candidate will support the Operations Manager and the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required in our stores at  Hudson News. Promote a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation. Maximizes sales through the development and supervision of sales associates.

 

Job Responsibilities:

• Conducts store opening/closing/ shift change procedures.
• Provides staff training.
• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliations, and deposits.
• Ensures that money is secured at all times and that cash is removed from the register for safekeeping.
• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
• Ensures all sales associates are aware of daily sales targets.
• Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
• Demonstrates effective management of customer queuing.
• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
• Ensures that all staff tardiness and illnesses are reported to the Operations Manager.
• Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.
• Ensures that staff is aware of procedural changes and/or other latest memorandums.
• Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
• Ensures all damaged goods are returned to the warehouse properly tagged.
• Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.
• Consults and helps plan daily activities with Assistant Manager/Operations Manager and other Supervisors; manages the activities of staff.
• Provides supervision and support to store staff.
• Works with on-site jobbers and sales representatives.

 

Hudson Group is always on the lookout for top quality people who want to be a part of a winning retail team. With many stores and concepts across the country and throughout the world, we have the ability to help you find the job that is right for you. We recognize that our employees are a driving force behind our success! Our dedicated team enjoys an exciting and friendly environment! We invite you to learn more about our Competitive Salaries, Medical, Dental & Vision Insurance, Company Paid Life Insurance, Paid Vacation, Paid Sick Time, Company Paid Uniforms, Employee Recognition Programs, Advancement and Growth Opportunities, as well as On-going Training & Development.

 

The job that’s right for you!

Hudson Group

 

We acknowledge receipt of your resume/application for a position at the Hudson Group / Dufry and sincerely appreciate your interest in our company.

 

We will screen all applicants and select candidates whose qualifications seem to meet our needs. We will carefully consider your application during the initial screening and will contact you if you are selected to continue in the recruitment process.

Hudson Group / Dufry provides equal employment opportunity to all employees and applicants.

 

Hudson Group / Dufry is a drug free workplace and applicants are subject to drug screenings in compliance with local statutes.

Where permitted or required by law, applicants are subject to local, state and federal criminal background checks.

High School Diploma or equivalent One or more years of retail experience Previous supervision experience preferred

 

The ideal applicant must possess the following:

Leadership qualities, interactive, and approachable Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities Good problem-solving skills