Lead, Lift Operations - Kirkwood Mountain Resort - Winter Seasonal - FT & PT

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary:

As a Lead you will be accountable for training new hires how to operate chair lifts. You will teach how to provide epic service to fulfill our mission of delivering an experience of a lifetime for every guest. You will tour a section of the mountain to supervise the operations of your crew and provide them breaks. You will work closely with the Team Leads to ensure the stations within your zone are set up correctly and in ANSI compliance. You will mentor your teammates and help promote a caring safety culture. This role is designed for emerging leaders at Vail Resorts. You will have opportunities to sharpen your leadership skills with classroom sessions and Talent Development courses.

Kirkwood is a unique mountain. 58% of our 2,300 acres is advanced/expert terrain. We are a remote resort tucked into the Sierras. Our target market is the adventure family. We are ranked in the top 10 snowiest places on earth. Due to the amount of precipitation we receive and the commute, being a lift operator at Kirkwood can be more demanding than other resorts. We work hard but we also shred hard. Passion is an essential competency for our leaders. Please check out the videos about Kirkwood and read the description below.

, and

A Day In the Life of a Lead:

• Assist Team Leads with check in and morning department meetings.
• Inventory tools and equipment and resupply logs, tissue and maps.
• Supervise the opening procedures; Communication with dispatch, ASNI required signage, maintenance checks and the daily lift logs.
• Teach new hires how we safely use a variety of tools to sweep seats, shovel snow, and rake ramps.
• Train your team on how to correctly set up mazes, mesh fencing and flagged perimeter ropes.
• Ensure teammates are tracking dispatch clearances and using designated routes to ski/or ride to the remote areas of the mountain.
• Manage lift line efficiency by working closely with scanners and delegating tasks when needed.
• Critique the guest service skills of attendants and operators. Provide coaching when needed.
• Observe and audit the loading technique for children and adaptive skiers.
• Provide breaks and lunches for operators at four different stations according to California Law.
• Contribute to the department review process with training audits and performance feedback.
• Make certain your team performs last chair procedure and shuts down the motor room accurately.

Requirements:

• At least 18 years old at beginning of employment. High school diploma or equivalent.
• Ability to read, write, and speak English.
• Comfortable with seeing/hearing/feeling explosions used for avalanche mitigation.
• Be able to lift 50 lbs., climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, grasp, feel, hear, see, repetitive motions. Must be able to adhere to an early morning starting time.
• Be able to work up to 10 hours in all winter weather conditions at altitude (7800’ - 9800’).
• Ski or snowboard at an advanced level
• Provide your own ski or ride gear. We supply a uniform and helmet for use while working.

Schedule: Weather dependent. Nov. - April. Holidays and weekends are required. 45+hr/week. 7:20am-4:45pm 5 days a week. Duty free and lunch breaks included. Part-time shifts available for returners.

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country.

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!
OR
If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 149011