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in Waco, TX
Director of Operations
•30 days ago
Hours | Full-time |
---|---|
Location | 2401 S New Rd Waco, Texas |
About this job
What started in 1954 with one restaurant in Miami has grown today to more than 11,000 restaurants in 61 countries worldwide (most of the BURGER KING® Restaurants are independently owned and operated by franchisees). And we're still growing! Over the years "HAVE IT YOUR WAY®" at BURGER KING® has come to mean a great deal more than creating special orders for our guests: it's about clean, safe restaurants; food that is freshly made and served hot; and the kind of fast, friendly service you'd want for yourself and for your family.
RESPONSIBILITIES:
- Manage operations in accordance with policies established by the ownership to achieve objectives
- Maintain staffing levels (by recruiting and promoting DMs when needed)
- Train, develop, lead and terminate (if necessary) DMs to establish a team capable of achieving market objectives
- Conduct routine performance reviews for all DMs within a designated market
- Manage programs within a designated market developed by the ownership
- Use clear, concise communications to positively reinforce expectations
- Train and correct unfavorable behaviors while always maintaining a high level of professionalism
- Ensure DMs have properly maintained equipment and buildings, all safety and sanitation standards are met, and the restaurants are maintained in a neat and attractive manner
- Manage the market’s P&L to ensure compliance
- Analyze P&L data and report on variances to leadership
- Plan, implement and execute marketing efforts within a designated market
- Work the peak period at bottom performing location(s) a minimum of once every week
- Conduct ALL business at the highest level of integrity
- Perform other duties as assigned
- Report directly to the Vice-President of the designated market
REQUIREMENTS:
- Bachelor-s degree, one to two years related experience, and/or training, or equivalent combination of education and experience
- Proficiency with automated reporting systems including, but not limited to; Inventory, Food Cost, Scheduling, Time & Attendance and Labor
- High proficiency in office suite (excel, outlook, word & PowerPoint)
- Excellent interpersonal and communication skills
- Ability to champion new ideas and initiatives
- Value diversity
- Ability to handle stressful situations
- Analytical skills
- Organization and planning skills
- Ability to prioritize and handle multiple tasks (time management)
- Ability to delegate effectively
- Proven ability to develop teams
Burger King maintains a Drug-Free Workplace and is an Equal Opportunity Employer M/F/V/D
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