Foods Hospitality Coordinator

Job Description:

The Catering Hospitality Coordinator position is responsible for coordinating the opening of the catering with the food & beverage staff, assisting the sales person with client needs throughout the catering, greeting guests and maintaining accurate ticket count for the catering. This position works in a team environment with other team members including catering staff and other hospitality coordinators. While these positions are primarily responsible for assisting HERSHEYPARK catering areas, there may be opportunities to work in a similar role in other Hershey Entertainment Complex venues. The Entertainment Complex consists of HERSHEYPARK, ZooAmerica, HERSHEYPARK Stadium, HERSHEYPARK Arena, GIANT Center, Hershey Gardens and Hershey Theatre.

Job Functions:

• Meet and greet sales clients and their guests during catering
• Apply knowledge of catering menus to ensure accuracy of buffet setups
• Track and communicate updated guest counts to the Catering Supervisory staff
• Apply basic knowledge of HERSHEYPARK in order to assist guests with directions and general park questions
• Maintain cleanliness of entrance areas into catering to include: sweeping, window washing and sanitizing work space
• Performing opening and closing procedures for the catering event to include confirmation of final billing
• Other job related responsibilities as assigned

Basic Qualifications:

• Must be 18 years of age or older on date of applying

Additional Qualifications:

• Must take and pass TIPS certification in order to perform this position (training will be provided)
• Must be able to understand and communicate English
• Must display a positive attitude, eagerness to learn and a professional image in compliance with Hershey Entertainment & Resorts guidelines
• Must have reliable and steady transportation to and from work
• Must display a positive attitude, eagerness to learn, and a professional image in compliance with Hershey Entertainment & Resorts guidelines

Working Conditions:

• Must be available to work a minimum of three days and 24 hours per week. Available days and hours will be based around the HERSHEYPARK operating schedule and will include at least (2) weekends (Saturday & Sunday) each month May – August.
• Must be able to work a variety of shifts (morning, afternoon and evening).
• Physical requirements include standing (for periods up to 5 hours at a time), walking, bending and lifting up to 20 pounds without assistance
• Regular outside work in various weather conditions is required (including hot, cold, rain, snow and other inclement weather)
• Employee must provide proper footwear (white sneaker)

Hershey Entertainment and Resorts is an equal Opportunity Employer