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Customer Service - German/English - EDI Experience - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Hicksville, NY Hicksville, New York |
About this job
A Customer Service Representative will be responsible for order entries and customer inquiries for specific market(s). Clerks receive orders and inquires via phone, mail, EDI, CRM and website.
Responsibilities:
Responsibilities:
- Checks inventory to make sure requested product is available
- Confirms price and any appropriate discounts
- Verifies customer information is correct and up-to-date
- Informs customer of shipping date and any possible delays
- Notifies appropriate department of order and shipping date
- Checks customer account for credit and outstanding payments
- Files copies of all orders received
- Be the point of contact for clients
- Provide impeccable customer service at all times
- High School Diploma/GED; college degree preferred
- Order entry experience within EDI required
- Must be extremely organized and have the ability to multi-task
- Strong verbal and written communication skills
- Excellent typing skills
- Bilingual (German/English)
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