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Hours Full-time, Part-time
Location 239 Summit Park Dr
Pittsburgh, Pennsylvania

About this job

Property

Experience this all suites hotel. The SpringHill Suites Pittsburgh Airport hotel offers modern touches along with fresh, new decor. It's easy to stay productive or just relax in our spacious suites featuring separate living and sleeping area with custom comfy bedding, 32" flat screen TV, free Wi-Fi, and equipped with pantry area, mini-fridge and microwave. Our Pittsburgh Airport hotel (PIT) is centrally located in the heart of The Pointe near Robinson Town Center in North Fayette, just minutes to the Pittsburgh International Airport and only minutes from downtown Pittsburgh. Close to restaurants and shopping, The Mall at Robinson, Ikea, Industry Public House, and Burgatory. Renew yourself daily with our complimentary BRAND NEW breakfast options featuring a variety of hot and healthy selections. Unwind in the indoor pool, whirlpool or fitness center. When choosing Pittsburgh Airport hotels, you'll find that the SpringHill Suites Pittsburgh Area hotel is miles above the rest!

Job Description

The Springhill Suites Pittsburgh Airport is hiring a Front Desk Agent. Candidate must be able to work both day and evening shifts. 32 hours per week. Day shift is 7am to 3pm and night shift is 3pm to 11pm. Must have hotel experience.

The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

As a Front Desk Agent your responsibilities will include:

-Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.

-Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space

-Able to work through customer service related issues

-Any other duties or responsibilities which might be required by a manager supporting, laundry, breakfast and some public area cleaning

Requirements:

*Available on flexible shifts on Weekday, Weekends and Holidays.

*Possessing strong written and verbal communication skills

*Previous hotel front desk experience

*Proficient with technology