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Hours Full-time, Part-time
Location Saugus, MA
Saugus, Massachusetts

About this job

The Store General Manager (SM) leads company initiatives and ensuring maximum productivity, training and retaining high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectations. Store Managers exceed customer’s expectation by delivering a WOW! Customer shopping experience by Living the Pledge everyday.

Position Responsibilities:
  • Recruits, supervises, schedules, trains and develops store personnel
  • Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager absence
  • Delegates and ensures store merchandising tasks are completed in a timely manner
  • Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
  • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
  • Monitors cash flow, inventory and security control
  • Maintains sales productivity, store appearance and merchandising standards
  • Conducts and reviews all opening and closing procedures
  • Manages emergency situations and conduct proper emergency procedures
  • Follows proper accident procedures
  • Provides feedback regarding AutoZoner performance, prepares and administers Performance Evaluations and AutoZoner Action Reviews
  • Monitors and manages all activities related to Risk & Safety Management to maintain a safe work environment
  • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
  • Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements:
  • High School diploma or equivalent
  • ASE Certified preferred
  • Demonstrates high level of integrity
  • Excellent communication and decision making skills
  • Ability to drive customer service and excel in a fast paced environment
  • Maintain a positive environment that develops and engages teams and generates sales
  • Capability to manage, analyze and reconcile monthly P&L statements