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Hours Full-time, Part-time
Location 701 Newport Center Drive
Newport Beach, California

About this job

Job Overview:

Bloomingdale's is seeking a client driven Gift Registry Consultant to join the Gift Registry team. As a Bloomingdale’s Gift Registry Consultant, you will play a key role in delivering a personalized customer experience to your clients. You will become well versed and educated in merchandise store wide, offering your expertise to customers, couples and gift givers. Building and maintaining client relationships will be a part of your everyday role.

Experience for yourself what makes Bloomingdale's like no other store in the world!

Essential Functions:

• Engaging and welcoming customers to the Gift Registry Department
• Delivering an exceptional customer experience
• Meeting or exceeding sales and new account goals
• Becoming a product knowledge expert, understanding features and benefits of product especially in the Home Department.
• Commitment to building customer relationships and loyalty through the maintenance of a client book.
• Utilize technology in the store to maximize customer orders.
• Helping to build a team environment

Qualifications:

Education/Experience:

• Prior Home Store related experience and/or training preferred;
• Exceptional customer Service skills required.

Communication Skills:

• Strong communication and leadership skills
• Exceptional telephone etiquette

Other Skills:

• Professional and outgoing demeanor
• Experience in building client relationships
• Proficient in use of computers (including Microsoft Office and the Internet)

Work Hours:

• Flexible availability including some nights and weekends


This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.