Mopar Fleet Service Technical Advisor

The Fleet Technical Advisor is responsible for providing technical assistance to fleet and commercial customers and dealerships. The Advisor will communicate daily with fleet and commercial account personnel, dealerships, and Business Centers for assistance with technical issue diagnostics and resolutions, customer issue resolution, warranty claims analysis, waste control, training, and technical skills development.

The Fleet Technical Advisor will uphold all quality standards; support regional Fleet Service Managers with corporate cost avoidance initiatives through identification, reporting and resolution of fleet and commercial vehicle product issues. The selected candidate will develop service process and implementation for test units for our fleet and commercial accounts, provide administration for in-house service readiness agreements, facilities inspections, technical training and reduce overall warranty expense for in-house warranty repairs. This candidate will also assist with Quality, Engineering, Recalls, Service Bulletins follow up, support future fleet and commercial vehicle products as they launch to market and serve as a quality feedback liaison back to the corporation.

This position functions out of Orlando, Florida.