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Hours Full-time, Part-time
Location Colorado Springs, CO
COLORADO SPRINGS, Colorado

About this job

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

This is a very data driven position must have expanded ability to work on computer systems and learn software programs. Experience with Oracle, Reflections, CRM and/or ERP business systems is desired. Experience with document imaging software is desired. Ability to study and learn technical architectural hardware products. A minimum of 40 hours a week with the potential for required overtime.

Industry: Administrative/Clerical.

Duties: Process customer purchase orders to meet customer and company commitments. Strive to continually improve the level of customer satisfaction through timely and efficient order processing. Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner. Review, verify and make corrections as necessary to orders to ensure accurate information and order specifications and contact customer to resolve unclear issues. Manage orders in the business system through the entire order cycle. Screen all international customer orders to ensure compliance with the required regulations, policies and procedures. Gather information for measurement, analysis and reporting.

Employment Types: Full Time, Temp to Hire.

Work Location: Staffmanagement | SMX at Allegion, 3899 Hancock Expy, Colorado Springs, CO 80911.

Job Types: Call Center, Customer Service Rep.

Shifts: 1st Shift.

Attributes: Background Check, Drug Test, Must be at least 18 years old.

Benefits: Casual Dress Code, Climate Controlled Environment, Modern, high tech Environment, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Life Insurance.

Education Required: HS Diploma or GED.

Starting Wage: $14.00.

Pay Rate: Starting at $14/hr!.

Required Skills:
3-5 years of data entry, order entry and/or customer support experience. Customer interaction experience is preferred. Computer experience including use of MS Word, MS Excel, MS Outlook and Oracle is required. Education & Minimum Years of Experience: 2 year Associates Degree preferred. Process customer purchase orders to meet customer and company commitments. Strive to continually improve the level of customer satisfaction through timely and efficient order processing. Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner. Review, verify and make corrections as necessary to orders to ensure accurate information and order specifications and contact customer to resolve unclear issues. Manage orders in the business system through the entire order cycle. Screen all international customer orders to ensure compliance with the required regulations, policies and procedures. Gather information for measurement, analysis and reporting. 3-5 years of data entry, order entry and/or customer support experience. Customer interaction experience is preferred. Computer experience including use of MS Word, MS Excel, MS Outlook and Oracle is required. Education & Minimum Years of Experience: 2 year Associates Degree preferred.

HS Diploma or GED