Automotive Service Advisors

1981 Thornton Rd., Lithia Springs, GA 30122

Please apply online today, then contact:
Service Manager: Bill Kenny (770) 745-1470

HERITAGE VOLKSWAGEN of West Atlanta has a high-volume Service Department and is expanding. We need SERVICE ADVISORS to start immediately! Earning potential is unlimited! The successful candidate must have excellent communication skills and customer-handling skills.

Service Advisor - Job Responsibilities:

• Greet customers and assist them with any inquiries.
• Consult with customer on service needs, recommendations, and applicable service specials
• Document services recommended and/or declined and ask for follow up on future service considerations
• Keep customer informed on completion times, service expenses, and possible changes
• Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers
• Other duties may be assigned

Service Advisor - Job Requirements:

• Experience preferred
• Earning Potential is unlimited!
• Must have a proven track record in Sales & CSI as excellent customer-handling skills are required!
• ADP/CDK experience a plus
• Excellent phone and up-selling skills
• Able to work efficiently and multi-task in a fast-paced environment.
• Must be a good team player
• Strong written and oral communication skills are paramount
• Must have computer/IPad or tablet proficiency
• Valid Driver's license and clean driving record
• No Sundays!

Service Advisor - Job Benefits: We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Excellent Pay Plan and Performance Bonuses!
• Health, Dental & Vision Insurance
• 401(k) Full Benefits
• Great working environment
• State-of-the-art facility!

We are an Equal Opportunity Employer.
All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks,
MVR, and drug screen.