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in Yountville, CA

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Hours Full-time, Part-time
Location Yountville, CA
Yountville, California

About this job

North Block is a modern boutique hotel located in Napa Valley's idyllic town of Yountville, the wine country's most coveted epicurean locale. Situated at the north end of this culinary mecca, North Block is a perfect destination for food and wine connoisseurs: a short stroll to top restaurants and small production wine tasting rooms and home to , the latest restaurant from acclaimed chef Richard Reddington.

If joining a team of talented and passionate hospitality and culinary professionals is attractive to you – this just might be the place for you!

We are currently interviewing for a part-time Bellperson with open availability.

The Bellperson will be responsible for providing the best level of customer service to our guests.   Duties will include the following:

  • Welcome and escort guests to and from their rooms and assist with luggage.
  • Inform guests of all room features, emergency exits and promote hotel outlets.
  • Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
  • Deliver packages, faxes and amenities to guests.
  • Maintain cleanliness in lobby area, in the check-in/check-out area, and in the storage rooms.
  • Assist guests with parking when needed (valid driver’s license a must).
  • Create an organized, cooperative, and well run work environment by completing shift checklist and following through on responsibilities.
  • Assist with banquet equipment set up 
  • Other duties as requested by Management.

Ideal candidates must possess the following traits:

  • Knowledge of Hotel operations, its services, and facilities.
  • Team player
  • Friendly, positive and professionally oriented attitude
  • Must work well under pressure
  • Must have open availability to work AM, PM, holidays and weekend shifts.
  • Strong command of the English language speak
  • Spanish speaking is a plus, but not necessary

Physical Demands include:

  • Must be able to stand and exert well paced mobility for up to 8 hours a day.  
  • Must be able to bend, stoop, squat, climb and stretch
  • Must be able to lift up to 50 lbs. on a regular and continuing basis.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
  • Some tasks are performed outdoors.  Temperatures will vary and associate must be able to tolerate varying high and low temperatures.

Minimum Requirements:

  • High school or equivalent education required
  • Previous customer service experience 

North Block Hotel is part of Moana Restaurant Group’s collection of restaurants and hotels, one of the West's leading restaurant companies, operating over 30 unique restaurants and hotels with opportunities for career growth and advancement.