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Use left and right arrow keys to navigate
Hours Full-time
Location 181 - 44224
Stow, Ohio

About this job

&crarrPScheduling Coordinator (Full-Time)
Home Instead Senior Care
Wadsworth, Ohio 44281
 
Hours: 40 hours a week/M-F 8:30 a.m. -4:30 p.m.
The Scheduling Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Scheduling Coordinator is responsible for scheduling to provide the highest quality of service to clients. This position is a full-time position.
 
We are a rapidly growing organization that is passionate about our mission, our culture and our people. If this sounds like the kind of work environment you've been dreaming of, we'd like to speak to you!

Duties include, but are not limited to:
 
  • Coordinating CAREGiver schedules
  • Select the best possible professional CAREGiver for each Client
  • Set up an introduction between the Client and the professional CAREGiver
  • Communicating scheduling needs or changes 
  • Answering incoming calls and addressing or routing as needed
  • Solving client problems and ensuring satisfactory care
  • Tracking client and CAREGiver information 
 The ideal candidate will possess:
 
  • A positive attitude with a passion for working with people and performing meaningful work
  • The ability to manage multiple tasks at once and prioritize goals
  • Excellent communication skills, both written and oral
  • Exceptional problem-solving skills and ability to develop creative solutions
  • Strong computer application skills
 Job Requirements:
 
  • High school diploma (GED) 
  • 2 years of customer service experience preferred

Each Home Instead franchise is independently owned and operated.