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About this job

Home Instead Senior Care, North Dartmouth is hiring for an OFFICE COORDINATOR.
 

OVERVIEW

The Office Coordinator is a self-motivated, energetic, enthusiastic individual who provides administrative and back-up services for an in-home senior care business. This job has four components: office receptionist/administrator social media administrator backup CAREGiver and backup scheduler. This job is challenging and requires an individual who is professional, detail-oriented, very organized and capable of effective multi-tasking.


JOB DESCRIPTION

Administrative duties include answering and redirecting all incoming calls to the office greeting and directing visitors to the office retrieving the daily mail, preparing training materials, ordering office supplies, retrieving Long Term Care Insurance paperwork from clients and faxing it to the insurance companies assisting with bank deposits supporting other staff as required with clerical tasks to provide the highest quality of service to our office and to our clients. This position is the &ldquoface&rdquo of the business and must always be professional and maintain confidentiality.

Social Media duties include assisting the VP Marketing with promoting the business through a variety of social media platforms and our websites.

CAREGiver duties require the individual to successfully complete our CAREGiver training and on occasion provide CAREGiver services when an unscheduled call-out replacement cannot be scheduled.

Scheduling assistance duties require the individual to successfully complete training in our CAREGiver scheduling system and on occasion assist with these duties.

The Office Coordinator must consistently demonstrate a positive attitude, receiving callers/visitors warmly. S/he provides administrative support to all the office staff as required. Other administrative duties will include coordinating social events such as CAREGiver and staff meetings, leading special projects such as Be a Santa to a Senior, decorating the office for special occasions and arranging food for staff events.

 

KNOWLEDGE, SKILLS and ABILITIES
 

  • Must maintain confidentiality, be able to work with minimal supervision and meet all deadlines
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must always present a professional appearance and demeanor
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must be patient and congenial on the telephone
  • Must have social media experience
  • Must demonstrate effective interpersonal skills as well as sound judgement and good decision-making skills
  • Must have the ability to organize and prioritize daily, monthly and yearly work
  • Must maintain a good working relationships with management, colleagues, other franchise owners and their staff
  • Must be able to operate office equipment
  • Must have computer skills and be proficient in office software applications
  • Must be able to work evenings or weekends on occasion as require
  • Must be able to perform duties in a professional office setting
  • Knowledge and experience with senior care would be beneficial.
     

This position is full-time, Monday-Friday, 8:00am-5:00pm. This position may also require occasional weekend or evening work, on-call support on some holidays, on-call backup and emergency CAREGiver duties.

 

Go to www.homeinstead.com/673 TO APPLY.
Questions, please contact: Richard A. Langevin, Owner or Athena Mota, Director of Human Resources at 508-984-7900.

Each Home Instead franchise is independently owned and operated.